Validatum® is the foremost architect of legal services pricing practice internationally. We are a specialist legal services pricing consultancy with operations based in London and New York but with a wide international reach, and regarded by many as the leading niche consultancy of its kind in the world. Our sole focus is legal services pricing; the most challenging and rapidly evolving aspect of the lawyer/client relationship.
Validatum® works solely with the 'sell' side of legal services. Over the last few years, we have had the opportunity to work with a wide range of law firms and barrister's chambers with turnovers of £10 million ($US15m) to £1.25b ($US1.9b). Our clients are regional, national, international, boutique, full-service, and in multiple jurisdictions including the United Kingdom, Europe, North America, Asia, Africa and Australasia. This diversity provides us with deep insight into what at any time constitutes legal services pricing best practice. Some of the clients with whom we have recently worked include...
In a world of increasing specialisation, it is not possible to be the best unless you are focused. That's why legal pricing is Validatum's sole speciality. We have developed a suite of very targeted services to assist law firms and barristers chambers with every aspect of pricing governance, pricing analytics and pricing execution. Some of our most popular and in-demand services include...
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Firms usually make initial contact with Validatum® through their Managing Partner, Finance Director, COO or Head of Learning and Development.
Firms initially want to have a general discussion about what their needs are, where they perceive they are on the pricing sophistication journey, what objectives and outcomes they would like to achieve from working together and whether we have the capability to deliver those outcomes.
We provide an overview of our capabilities and resources. We also offer to put the firms' senior leadership in touch with their counterparts in other firms we have worked with to have a frank discussion about the other firms' experience of working with us. This provides valuable insight.
Some firms are beginning the pricing journey from 'ground-zero' and aren't sure where to begin, some have made good progress but momentum has stalled and others have had a number of false starts. We will recommend a series of formal and informal strategies to identify the firm's pricing pressure points and current status.
Because we offer a completely customised approach to addressing firms' pricing needs, there is no one-size-fits-all solution. Our diagnostic and needs analysis identifies the major pricing pressure points within the firm as well as opportunities for swift implementation and early quantifiable successes.
"Validatum® is without doubt the leading international legal services pricing consultancy."
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While many law firms have over the last few years begun pricing improvement initiatives, many have failed to realise their potential and in the most disappointing and frustrating examples, they have eventually reverted to type entirely, losing all of the gains originally achieved.
There is good reason for that. It’s hard. The rewards are significant but if it was easy, everyone would have done it a long time ago.
While many law firms have over the last few years begun pricing improvement initiatives, many have failed to realise their potential and in the least successful examples, they have eventually reverted to type entirely, losing all of the gains originally achieved. There is good reason for that. It’s hard. The rewards are significant but if it was easy, everyone would have done it a long time ago.
If I never hear the word ‘unprecedented’ again, it will be too soon, but there is undoubtedly no play book for what we are experiencing. We have had numerous requests from client firms and non-client firms alike for guidance on how to approach pricing in the current environment. We hope that the following will if nothing else, provide some structure to law firm’s consideration of the issues.