Validatum® was founded in 2008, at the outset of the global financial crisis. The company was created to help law firms and barristers establish intelligent and sophisticated pricing practices. These practices help to counteract the commercial pressures caused by regulatory changes, more diverse delivery models, better-informed consumers, the accessibility of web-based information and resources and the increasing application of disruptive technology. Managing Director Richard Burcher is a former New Zealand practicing lawyer and managing partner, with 35 years’ private practice experience and extensive postgraduate study in pricing.
It is trite to observe that the environment in which law firms and barrister's chambers are now required to operate is fundamentally different from what it was even five years ago, let alone when compared with what were, in hindsight, relatively halcyon days prior to 2008.… View more
Firms usually makes initial contact with Validatum® through their Managing Partner, Finance Director, COO, Pricing Director, Marketing & BD, Learning & Development or Bid professionals. An initial telephone call or short face-to-face meeting helps us to better understand what your imperatives are, and helps you understand what solutions we might be able to deliver.… View more
All businesses benefit from diversity of both skill and perspective and Validatum® is no exception. So at our request some of the profession’s leading lights in their respective fields have graciously agreed to associate themselves with and support what we are endeavouring to do to help the private practice arm of the legal profession. We are indebted to them, and our client offerings are the richer for their input.… View more
Although we are under no particular obligation to do so, as former practising lawyers, we have chosen to apply to our consulting work the exact same high standards of professionalism, confidentiality and conflict of interest as we did in our private practice days.… View more
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Validatum Pricing Espresso® has been in hibernation for a while but readers tell us they miss the insights, so we are back into writing original content and curating the best relevant material we can find from others. Thanks for the vote of confidence!
With the Validatum Pricing Espresso® we aim to bring you your pricing 'shot' - some of the most interesting, thought-provoking and informative material we can find globally which will be of interest, relevance and help to you in your firms' pricing challenges.
These are the results of a recent global survey of Validatum’s law firm clients. They won’t surprise anyone. They were some of the concerns and solutions explored in a webinar we presented yesterday in collaboration with Kira (Chloe Doyle) and John Craske, CMS head of innovation and legal operations.
In part one of this three-part blog series, we suggested that one of the single greatest impediments to the evolution of law firm/client relationships, particularly when it comes to pricing, is the mutual lack of trust.
We concluded the first post with, “… law firms and clients need to do a stock take of what they are doing wrong. In the next two blogs we will share our observations on what firms and their clients are currently doing to damage the relationship and destroy trust. Neither will be spared. There is plenty of criticism to go around!”
In our second blog, we took law firms to task for their failings that result in degradation of trust. Time now to excoriate the clients.