Validatum® was founded in 2008, at the outset of the global financial crisis. The company was created to help law firms and barristers establish intelligent and sophisticated pricing practices. These practices help to counteract the commercial pressures caused by regulatory changes, more diverse delivery models, better-informed consumers, the accessibility of web-based information and resources and the increasing application of disruptive technology. Managing Director Richard Burcher is a former New Zealand practicing lawyer and managing partner, with 35 years’ private practice experience and extensive postgraduate study in pricing.
It is trite to observe that the environment in which law firms and barrister's chambers are now required to operate is fundamentally different from what it was even five years ago, let alone when compared with what were, in hindsight, relatively halcyon days prior to 2008.… View more
Firms usually makes initial contact with Validatum® through their Managing Partner, Finance Director, COO, Pricing Director, Marketing & BD, Learning & Development or Bid professionals. An initial telephone call or short face-to-face meeting helps us to better understand what your imperatives are, and helps you understand what solutions we might be able to deliver.… View more
All businesses benefit from diversity of both skill and perspective and Validatum® is no exception. So at our request some of the profession’s leading lights in their respective fields have graciously agreed to associate themselves with and support what we are endeavouring to do to help the private practice arm of the legal profession. We are indebted to them, and our client offerings are the richer for their input.… View more
Although we are under no particular obligation to do so, as former practising lawyers, we have chosen to apply to our consulting work the exact same high standards of professionalism, confidentiality and conflict of interest as we did in our private practice days.… View more
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Where’s the legal services pricing puck heading? is a compelling interview with Richard Burcher, the leading authority on pricing legal services and contributor to the Dialogue on Remaking Law Firms.
With Validatum Pricing Espresso® we aim to bring you your regular pricing 'shot' - the best, most interesting, thought provoking and informative material we can find globally which will be of interest, relevance and help to you in your legal services pricing challenges. [Note: we don't always agree with the content of others that we post but the philosophy of Validatum Pricing Espresso® is shared perspectives, not a personal 'soap-box']
We have written and lectured extensively on previous occasions about law firms misaligned meritocracy structures and the capacity for that misalignment to encourage pricing behaviour that is sub-optimal for both the client and the firm. So, kudos to someone of the standing of Annette Kimmitt, the CEO of Minter Ellison, Australia’s largest law firm, who recently called out the billable hour as a poor measure of "client impact" as a result of which the firm proposes to revisit the way it acts as a "gateway" to bonus payments. (Australian Financial Review).