Back to overview Advisory Board Our Guarantee

Although we are under no particular obligation to do so, as former practising lawyers, we have chosen to apply to our consulting work the exact same high standards of professionalism, confidentiality and conflict of interest as we did in our private practice days.

The global legal marketplace is surprisingly small, particularly amongst the firms with which Validatum® works. As a result, from time to time Validatum® is engaged by a firm that competes with a prior or even a current client. To help guide our efforts, we adhere to the following principles:

Our expertise and credibility as a trusted advisor comes from having access to, and conversations with, multiple parties across many topics. We do not compromise our integrity by serving as a confidential source to the press or betraying confidences among competing parties.

  1. We do not disclose confidential information obtained through client engagements unless it is expressly authorised in writing.
  2. We do not disclose an association with a particular client unless it is expressly authorised in writing.
  3. We do not accept simultaneous client-specific assignments from direct competitors. From time to time, however, we may work with different groups within competing entities. For example, we may work with one firm's litigation practice and another firm's labour & employment practice.
  4. Where a firm has a general retainer in place with us, we may nonetheless accept instructions from another firm on a specific proposal for a specific client provided that;
    1. the retainer firm has not already asked for our assistance on that same matter, and
    2. we have no prior knowledge of that client through the retainer.
  5. When asked to provide pricing, procurement or other support to a firm in relation to a specific client, bid, pitch, tender, RFP or ITT, we will not act for more than one firm at the same time in respect of the same matter and the same client.
  6. Like expert witnesses or QCs, once we are appointed by a firm, we consider ourselves 'conflicted out' on that matter.
  7. We accept the first firm that instructs us and is agreeable to our terms of engagement.
  8. We do not provide geographical or any other exclusivity.
  9. We do not provide exclusivity in relation to any of our services except as outlined in this policy.
  10. We strongly believe that a more informed marketplace is a more efficient marketplace and therefore we embrace opportunities to educate. Occasionally, we may write or present publicly for other organisations or at their events eg buy-side procurement specialists and GCs, but we do so as a voice of the private practice legal profession..

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Latest Articles and Events

Validatum Pricing Espresso® - (21st September 2021)

Validatum Pricing Espresso® has been in hibernation for a while but readers tell us they miss the insights, so we are back into writing original content and curating the best relevant material we can find from others. Thanks for the vote of confidence!

With the Validatum Pricing Espresso® we aim to bring you your pricing 'shot' - some of the most interesting, thought-provoking and informative material we can find globally which will be of interest, relevance and help to you in your firms' pricing challenges.

September 21, 2021

Be careful What You Wish For - Pricing Legal Tech

These are the results of a recent global survey of Validatum’s law firm clients. They won’t surprise anyone. They were some of the concerns and solutions explored in a webinar we presented yesterday in collaboration with Kira (Chloe Doyle) and John Craske, CMS head of innovation and legal operations.

June 09, 2021

Trust: The Missing Ingredient in Pricing #3

In part one of this three-part blog series, we suggested that one of the single greatest impediments to the evolution of law firm/client relationships, particularly when it comes to pricing, is the mutual lack of trust.

We concluded the first post with, “… law firms and clients need to do a stock take of what they are doing wrong. In the next two blogs we will share our observations on what firms and their clients are currently doing to damage the relationship and destroy trust. Neither will be spared. There is plenty of criticism to go around!”

In our second blog, we took law firms to task for their failings that result in degradation of trust. Time now to excoriate the clients.

May 05, 2021
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The coming together of these 3 power-house firms has enabled us to create something truly revolutionary. I have no doubt that Virtual Pricing Director® is going to drastically alter, for the good, the way lawyers price-up work” Richard Burcher, Managing Director, Validatum®, Chairman, Virtual Pricing Director® & Legal Pricing Academy®

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http://www.legalpricingacademy.com/

Whether you are just starting out on your pricing career or are already highly experienced, whether you want to undertake some ‘light-touch’ professional development or aspire to the pinnacle of Certified Legal Pricing Professional, the Legal Pricing Academy® can help you achieve your goals” Richard Burcher, Managing Director, Validatum®, Chairman, Virtual Pricing Director® & Legal Pricing Academy®

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