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Reduce Your Fee or I Will Go To The Law Society!

Many lawyers don't appreciate that failure to keep the client informed, patronising and condescending engagement with the client, tardiness and general unresponsiveness are the genesis of most fee complaints.

Legacy Posts April 06, 2012

A Fee Premium for Urgency – “How do I do that?”

Some clients genuinely need to jump to the front of the queue. Conversely, some don't need to but want to jump to the front of the queue. The question is; ‘should they pay more for the privilege of doing so?’

Legacy Posts April 06, 2012

“You Want It When!?” - A Fee Premium for Urgency

Lawyers must constantly prioritise competing client demands and cope with the exasperation wrought by clients who think that we are sitting at our desks twiddling our thumbs waiting for them to phone us with new instructions.

Legacy Posts April 06, 2012

You Don’t Work For Free, Why Expect Me To?

Was it the public who started insisting on it or was it lawyers who thought it would be a splendid way to differentiate themselves from their competitors, and lure clients into the fold as a precursor to good fee paying work?

Legacy Posts April 06, 2012

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