Validatum® works solely with the ‘sell’ side of legal services. Over the last few years, we have had the opportunity to work with a wide range of law firms and barrister’s chambers with turnovers of £10 million ($US15m) to £1.26b ($US1.9b). Our clients are regional, national, international, boutique, full-service, and in multiple jurisdictions including the United Kingdom, Europe, North America, Asia, Africa and Australasia. This diversity provides us with deep insight into current legal services pricing best practice. Here are just a few of the clients with whom we have worked...
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Validatum Pricing Espresso® has been in hibernation for a while but readers tell us they miss the insights, so we are back into writing original content and curating the best relevant material we can find from others. Thanks for the vote of confidence!
With the Validatum Pricing Espresso® we aim to bring you your pricing 'shot' - some of the most interesting, thought-provoking and informative material we can find globally which will be of interest, relevance and help to you in your firms' pricing challenges.
These are the results of a recent global survey of Validatum’s law firm clients. They won’t surprise anyone. They were some of the concerns and solutions explored in a webinar we presented yesterday in collaboration with Kira (Chloe Doyle) and John Craske, CMS head of innovation and legal operations.
In part one of this three-part blog series, we suggested that one of the single greatest impediments to the evolution of law firm/client relationships, particularly when it comes to pricing, is the mutual lack of trust.
We concluded the first post with, “… law firms and clients need to do a stock take of what they are doing wrong. In the next two blogs we will share our observations on what firms and their clients are currently doing to damage the relationship and destroy trust. Neither will be spared. There is plenty of criticism to go around!”
In our second blog, we took law firms to task for their failings that result in degradation of trust. Time now to excoriate the clients.