Validatum® works solely with the ‘sell’ side of legal services. Over the last few years, we have had the opportunity to work with a wide range of law firms and barrister’s chambers with turnovers of £10 million ($US15m) to £1.26b ($US1.9b). Our clients are regional, national, international, boutique, full-service, and in multiple jurisdictions including the United Kingdom, Europe, North America, Asia, Africa and Australasia. This diversity provides us with deep insight into current legal services pricing best practice. Here are just a few of the clients with whom we have worked...
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Unfortunately, we still see many firms approach to this limited to not much more than a standard letter that begins "Dear client, we hope you are well. As you know, inflation last year was 2.7%...”
It's not who you might think...?
Okay, perhaps that’s a little rough, suggesting that clients deliberately conceal their real wishes or are plain dishonest about them, but maybe a fairer description would be mercurial – ‘tending to change mood suddenly’ according to the Concise OED.