Everyone is entitled to their opinion; indeed part of the Validatum® philosophy is to encourage and embrace diverse perspectives in our online forums and other media. However, sometimes we see something so egregiously wrong and potentially harmful...

I still recall the (somewhat tongue in cheek) advice I had from the senior partner of the firm I was with in the early 80s. “When you send out a big bill, I mean an eye-watering bill, send it out on a Friday and don’t come to work on Monday – let someone else take the call from the client”. Cynical? Yes, but...